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Select each entry and then click Uninstall.

Locate the Microsoft Visual C++ programs in the list.

Follow the on-screen instructions to troubleshoot/fix your issue.

If so, you will want to select 'Save Selected Events' from the Actions on the right-hand side.

Select any warning or error messages to see if it's related to Forza Horizon 4 (or the title of the game you will submit a ticket for).

Right after the splash screen closes, you will want to type Event Viewer into the start menu and press enter.

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Instructions on how to get your event logs: If you are still having an issue after trying these, please submit a ticket using the option below and attach your event logs and DXDIAG. Please make sure you have these unplugged when attempting to launch and play Forza Horizon 4. We are currently investigating an issue regarding Forza Horizon 4 crashing when using VR/Windows Mixed Reality Headsets.

Reset Store and Application - Windows>Settings>Applications>title>Advanced Options>Reset.

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Make sure your Graphics Card is updated with the latest patch after the windows update.

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Ensure you have the MOST recent Windows 10 update.The game may have encountered an issue with a recent update (Windows, Drivers, Content) and refuses to run with crashes or missing updates. Untick then retic 'Set time zone automatically.Right-click on the clock on your start menu.

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Make Sure the Time/Date on your PC is Correct

Copy and paste the following into the Powershell window and press enter.

Then, try playing the game again through the Microsoft Store 'Library' page.

Next, in the Microsoft Store, download any free app at all.

If you have multiple accounts signed in, sign out of all of them but leave the email account linked to the game's purchase signed in.

Open the Microsoft Store, then click on the profile picture in the top right corner.

Scroll down to the game title and select the slider to turn it ON.ĭownloading with current Account from Microsoft store.

Scroll down to Background Apps on the left-hand side.

Make sure you have not disabled Forza Horizon 4 as a background app. Hang or Crash when Suspending and Resuming

Control Panel > Hardware and Sound > Power Options.

Then, make sure that your Power settings are correct

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Any software installed that may be adjusting or monitoring power settings.

Gamefast from Dells Killer Control Center.

Turn off any extra Power monitoring software We would suggest disabling Game Mode in Windows and closing any overclocking, hardware monitoring, streaming, recording, and any nonessential apps while you play the game. If you use OBS, Xsplit, or any other streaming programs, please set your source to display capture.

MSI Afterburner / Riva Tuner Statistics Server.

Please make sure you either disable or uninstall to ensure successful gameplay. The following list of software applications examples can cause the game to either fail to launch or crash while playing. The game does not explicitly support and may even see specific applications/software as a conflict or threat and, as such, refuse to run, or run with crashes.ĭisable ALL background software or applications, including, Antivirus, Firewalls, and any FPS boosting or monitoring software.Įxample list of virus checkers that will make the game not boot. Please disable or uninstall overlay features and similar functions within these programs before launching Forza Horizon for the best possible gameplay experience. Windows > Settings > type Apps & Features > title > Advanced Options > ResetĪpps and software with overlay features (interfaces designed to continuously run in the background or 'on top' of gameplay) are not always compatible with Forza HorizonĮxamples of apps with overlays include communication overlay features from Discord, GeForce Overlay for screen capture and sharing from Nvidia, or hardware monitoring and capture with FrapsĪttempting to use similar overlay software may interfere with expected in-game performance, cause crashes, or other disruptive technical issues. Make sure to set your game to the highest priority in Task Manager. Once you've updated, perform a complete shutdown and restart your machine. Check for Updates to Windows 10Īlways ensure that you have the latest updates to Windows 10 by clicking Start and typing 'Updates' in the search box. This fixes the majority of cases reported. Log in to Windows 10/11 with a local Administrator Account and launch the game/store as an Administrator. Run MemTest to rule out any RAM related issues Administrator Account If you have an onboard graphics processor, be sure to prioritize PCI-E > PCI > Int.Graphics/Int.GPU in BIOS. Minimum System RequirementsĬonfirm your PC build is capable of running the game. If you are having trouble launching your game on PC or are experiencing random crashes, Please thoroughly attempt all steps.

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